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Terms of Service

Last Updated: 3/4/2026

Agreement to Terms

Welcome to ZI Premium Services. These Terms of Service ("Terms") govern your use of our website, services, and products (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

ZI Premium Services ("we," "us," or "our") provides premium digital services including but not limited to streaming subscriptions, VPN services, social media growth tools, and productivity software. Your use of our Service is conditioned on your acceptance of and compliance with these Terms.

Services Description

We provide access to premium digital services through legitimate and authorized channels. Our services include:

  • Streaming & Media Services (Netflix, YouTube Premium, Spotify, etc.)
  • Design & Productivity Tools (Canva Pro, Graphic Tools, Team Accounts)
  • Security & VPN Services (ExpressVPN, NordVPN, other premium VPNs)
  • Social Media Services (Growth tools, Engagement services, Custom packages)

All services provided are genuine, legal, and obtained through official channels or authorized resellers. We do not provide cracked, illegal, or unauthorized versions of any service.

User Responsibilities

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

Lawful Use

You must use our services in compliance with all applicable laws and regulations. Illegal activities are strictly prohibited.

Service Terms

You must comply with the terms of service of the underlying premium services we provide access to.

No Sharing

Unless explicitly stated, sharing account credentials with others is prohibited and may result in account suspension.

Payment Terms

All payments for our services must be made through our approved payment methods. We accept:

  • bKash
  • Nagad
  • Rocket
  • Bank Transfers
  • Other local Bangladeshi payment methods as specified

Important Payment Notes:

  • • All payments are non-refundable unless otherwise specified
  • • Prices are subject to change without prior notice
  • • We reserve the right to suspend services for non-payment
  • • Payment confirmation is required before service activation

Refund Policy

We offer refunds under the following conditions:

24-Hour Refund Window

Refunds are available within 24 hours of purchase for unused services.

Service Issues

If we fail to deliver the promised service, you're eligible for a full refund.

Non-Refundable Items

Custom packages, activated services, and digital products that have been accessed are non-refundable.

To request a refund, contact our support team with your order details and reason for refund.

Limitation of Liability

To the maximum extent permitted by law, ZI Premium Services shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Our liability is limited to:

  • Providing the services as described
  • Offering technical support for service-related issues
  • Ensuring timely delivery of purchased services
  • Maintaining account security to the best of our ability

We are not responsible for service interruptions caused by third-party providers, internet connectivity issues, or factors beyond our control.

Privacy and Data Protection

Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, which forms part of these Terms.

We collect and use information to:

  • Provide and maintain our services
  • Process payments and manage orders
  • Offer customer support
  • Improve our services and user experience
  • Communicate important updates

We implement appropriate security measures to protect your personal information and do not sell or share your data with third parties for marketing purposes.

Service Availability

We strive to maintain high service availability, but please note:

  • Services may be temporarily unavailable for maintenance or updates
  • Some services may be region-restricted due to licensing agreements
  • Third-party service providers may experience outages beyond our control
  • We reserve the right to modify or discontinue services with reasonable notice

We will notify customers of significant service disruptions through our communication channels.

Termination

We reserve the right to terminate or suspend your account and access to our services if:

  • You violate these Terms of Service
  • You engage in fraudulent or illegal activities
  • You misuse our services or share account credentials
  • You fail to make required payments
  • Your account poses a security risk to our services

Upon termination, you will lose access to all services and any remaining credits or subscriptions.

Changes to Terms

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. Updated terms will be posted on our website with the "Last Updated" date revised accordingly.

Your continued use of our services after any changes constitutes acceptance of the updated Terms. We will notify customers of significant changes through our communication channels.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Primary Contact

Telegram: @trustedearningsources

Direct Support: @zikrulislamjuwel

Business Hours

24/7 Support Available

Based in Bangladesh

Thank You for Choosing ZI Premium Services

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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